Guide
Care Instructions
Proper care extends the life of your hair system and keeps it looking natural and beautiful. Follow these expert tips for the best results.
Daily Care Routine
Gentle Brushing
Use a wide-tooth comb or loop brush, starting from the ends and working up. Never brush from the root as this can loosen the knots and cause shedding.
Styling Products
Use lightweight, alcohol-free styling products. A small amount of leave-in conditioner or serum helps keep the hair soft and manageable throughout the day.
Protect at Night
Sleep on a silk or satin pillowcase to reduce friction and tangling. If your hair is longer, loosely braid it before bed to prevent matting.
Washing Your Hair System
We recommend washing your hair system every 7–10 days, or as needed depending on your lifestyle and activity level.
Detangle First
Gently brush through the hair with a wide-tooth comb before wetting. Remove any tangles starting from the ends.
Rinse with Lukewarm Water
Use lukewarm (never hot) water. Hot water can damage the hair and loosen the base material. Wet the hair thoroughly.
Apply Shampoo
Use a sulphate-free, gentle shampoo. Apply a small amount and work it through the hair in a downward motion. Don't rub or scrub.
Condition
Apply a moisturising conditioner from mid-length to ends, avoiding the base. Leave for 2–3 minutes, then rinse thoroughly with cool water.
Pat Dry
Gently pat the hair with a soft towel. Never wring or twist. Allow to air dry when possible, or use a blow dryer on a cool/low heat setting.
Style as Desired
Once dry, style as usual. Use heat protectant spray if using hot tools on human hair systems. Synthetic systems should not be heat-styled.
Do's & Don'ts
Do
- ✓Use sulphate-free shampoo and conditioner
- ✓Brush gently from ends to roots
- ✓Use a silk or satin pillowcase
- ✓Apply leave-in conditioner regularly
- ✓Store spare systems on a mannequin head
- ✓Use heat protectant on human hair
- ✓Follow a regular maintenance schedule
Don't
- ✗Use hot water when washing
- ✗Rub, wring, or twist the hair
- ✗Apply conditioner to the base
- ✗Use products with alcohol or sulphates
- ✗Sleep with wet hair
- ✗Heat-style synthetic hair systems
- ✗Pull or tug at the hair aggressively
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